AMY

“Made to Order” pieces are custom-crafted to your exact specifications, including finger size, and metal type.

These personalized creations have a production time of approximately 4 weeks. After placing your order we will reach out to provide a more precise timeline for when your item will be ready. If you’d like to know the estimated production time for a specific piece, don’t hesitate to Mark for an approximate delivery date.

We strongly recommend Centrestone Insurance for full comprehensive coverage of your jewellery, both inside and outside your home. The agreed value policy protects against theft, loss and damage World Wide, offering a range of additional features and benefits. One of the key advantages is the ability to return to Mark Nathan as your preferred jeweller for repairs or replacements.

Absolutely! We suggest getting this done 1-2 times a year. The price ranges from $80 to $110 per piece, depending on the type of piece. Please schedule your appointment by contacting our studio our on (02) 9283 4922 to arrange a convenient time to drop off your jewellery.

Yes, we typically offer jewellery remodeling services using your existing stones. After inspecting them, we'll advise which stones are best suited for the design. Some stones may not be suitable, and in those cases, we may need to incorporate additional stones. Feel free to share your design ideas, or take advantage of our design services to create a stunning, custom piece just for you.

Yes, we do! We examine your piece under a 10x Loupe to assess any damage. After that, we’ll provide a detailed quote and advise on the best solution for repairs, including an estimated timeline. Please note that all items must be brought into our studio for an evaluation before any repair work can begin.

Mark Nathan Jewellery offers complimentary shipping on all orders within Australia via Australia Platinum Express Post.

Australia Platinum Express Post: Please allow 2 -5 business days to receive your order,  you will have to sign on delivery.  If you are not available at the time of delivery a card will be left by Australia Post notifying you to collect your order from your local Post Office.